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Spanish telecommunications giant Telefónica confirmed it suffered a cyber attack, and said it was currently investigating its scope and potential damage.
The news comes after cybercriminals posted a new thread on a dark web forum containing a Jira database allegedly belonging to the company. One of the attackers spoke BleepingComputer and said that the “internal ticketing system” is an internal Jira development and ticketing server that Telefónica uses to report and solve internal problems.
Miscreants used compromised employee accounts to steal 2.3 GB of documents, tickets and other information.
Apparently, the company was breached by four cybercriminals, three of whom form the Hellcat Ransomware operation This group arrived in late 2024, and quickly made a name for itself after targeting Schneider Electric and stealing over 40 GB of information.
In a peculiar move, Hellcat demanded a ransom of $125,000 to be paid in “baguettes”, a term they later clarified as referring to the Monero cryptocurrency, probably using the term “baguettes” to earn the media attention.
Telefónica has now confirmed the breach, saying BleepingComputer was currently looking into the matter.
“We are aware of unauthorized access to an internal ticketing system we use at Telefónica,” the company told the publication. “We are currently investigating the extent of the incident and have taken the necessary steps to block any unauthorized access to the system.”
Telefónica is a leading Spanish telecommunications company with a global presence, serving approximately 392 million customers across Europe and Latin America. It operates in countries including Spain, Germany, United Kingdom, Brazil and many others in Latin America. In the first half of 2024, Telefónica reported revenues of $22.03 billion, with net income of $1.06 billion, which reflects an increase of 28.9% compared to the same period of the previous year .
The company maintains a strong market presence, with mobile market shares ranging from 18.2% in Mexico to almost 54% in Venezuela by 2023.
Via BleepingComputer