Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Cloudways, part of Digital Ocean Holdings, Inc., the simplest scalable cloud for growing technology companies, announces the launch of Cloudways Copilot, a suite of AI solutions designed to bring intelligent managed hosting to small and medium-sized businesses (SMBs), starting with diagnostics of problems powered by AI (Public Preview).
“Problem diagnosis with Cloudways AI is a game changer. It has drastically reduced the amount of time I spend taking care of web servers. It’s the first good implementation of AI I’ve seen in a web host that makes my life like “and owner of the agency much easier.”
Research indicates that a website that loads in one second or less can achieve a conversion rate three times higher than a website that takes five seconds to load. Cloudways Copilot enables digital businesses to address website issues by helping them automatically detect, diagnose and support real-time website troubleshooting.
Marketing Technology News: Roku introduces the Data Cloud Collaboration Suite
Websites can be challenged by a number of issues such as unoptimized data requests, DoS attacks and aggressive bot crawling. The Cloudways Copilot solution works up to four times faster, helping to reduce diagnosis and resolution times from more than 45 minutes, to less than 10 minutes compared to manual intervention.
Suhaib Zaheer, SVP of Managed Hosting at Digital Ocean, comments: “Our customers have been at the heart of our AI adoption journey. When the process began, we worked closely with them to understand their web hosting challenges, who have discovered a need for simplification.Our goal-oriented AI solution efficiently helps solve repetitive and time-consuming problems that distract customers from managing their core business.
Blake Whittle, a Cloudways customer and owner of ClikIT, adds, “Cloudways AI’s problem diagnosis is a game changer. It has drastically reduced the amount of time spent taking care of web servers. It is the first good implementation of AI that I have seen in a web host that makes my life as an agency owner much easier.”
“Our approach to embedding generative AI into the Cloudways platform is driven by our desire to help solve real-world challenges faced by our customers, like Blake,” says Bratin Saha, Chief Product and Technology Digital Ocean Officer. “Our vision is to democratize AI access for SMBs by helping customers identify, debug and resolve server issues faster than humans. The launch of our problem diagnosis capability (Public Preview) represents the first step in this vision, with broader AI solutions to be implemented.”
Marketing Technology News: MarTech Interview with Kelly Hopping, CMO @ Demandbase
The rollout of AI-powered problem diagnostics is the launch of the first phase of the Cloudways Copilot suite that will launch in 2025. Automated developer workflows and an intelligent hosting sidekick that performs common tasks instantly are expected more late in the year.
