Amazon updates Q Business to let companies build public-facing chatbots

Amazon wants companies to build chatbot facials facing the public using their Q business assistant.

On Wednesday, the company announced that Q Business, his AI’s AI’s AS AS, who can answer questions, provide abstracts and fill in tasks, now supports an anonymous approach to the user. This effectively means that AWS users can now create Q business chatbots for websites, support portals and more to help their customers search documentation, fulfillment of self-service requirements and so on.

“This possibility allows guests to use Amazon Q Business Generative AI opportunities to quickly find product information, obtain technical responses, documentation navigation and problem solving,” Amazon UA ​​explains blog blog. “With this new feature, you can now create Amazon Q business app with anonymous user mode, where user authentication is not required and the content is publicly available.”

Customers can configure Q Business Chatbot to swallow support documents or other content to base the robot response to inquiries. Q business applications with anonymous approach are charged on a price -based price model, Amazon says.

Amazon launched Q Business two years ago at AWS RE: Inven’s annual conference. Since then, the company has been defeated by Q and introduced the “Agentic” features, including the possibility of Q Business to perform tasks on behalf of the user in all third-party applications.

Amazon Ai sees everything core in his entire growth strategy. Executive director Andy Jassy recently said that the company builds more than 1,000 generative AI apps, and that Amazon’s revenue from AI is increasing in “three -digit” percentages compared to the year and represents the “annual revenue rate of more billion billion.”